Client Service Administrator Learnership
Client Service Administrator Learnership (Centurion & Sandton)
Momentum Corporate
Sandton, Gauteng
Job Type: Learnership
About Us
Momentum Corporate, part of Momentum Metropolitan Holdings, empowers individuals and businesses to achieve their financial goals through our trusted brands, including Metropolitan, Momentum, Multiply (wellness and rewards), Guardrisk, and Eris Property Group. We help clients grow their savings, protect what matters, and plan for the future. Companies and organisations also benefit from our employee-focused solutions. Learn more at www.momentumgroupltd.co.za.
Note: Please confirm the authenticity of this vacancy on our official careers page.
Role Purpose
Are you unemployed and eager to kick-start your career in the financial services industry? Momentum Corporate is offering a Client Service Administrator Learnership, starting 1 February 2025. This opportunity is designed for dynamic, motivated individuals passionate about client service and eager to build a strong foundation in the insurance sector.
The programme combines workplace experience with structured learning, enabling you to achieve an INSETA-accredited NQF Level 4 qualification in Long-term Insurance. Career pathways after completing the programme may include roles such as Pension Fund Administrator, Client Service Administrator, or Service Consultant. While full-time employment is not guaranteed, the experience gained provides a strong career springboard.
Successful candidates will join on a 12-month contract and receive a monthly stipend.
Minimum Requirements
- Age: 18–25 years old (including those turning 25 in 2026).
- Must be fluent in spoken and written English.
- Matric certificate with the following:
- English
- Mathematics (Pure/Maths Literacy) or Accounting
- Must not be enrolled in or have completed another learnership.
- Applications without a valid ID and Matric results will not be considered.
Key Responsibilities
Internal Process
- Take full ownership of client service requests, ensuring effective and timely resolution.
- Provide relevant information and documentation in line with guidelines.
- Comply with all legislative and regulatory requirements.
Client Engagement
- Build and maintain positive relationships with clients and stakeholders.
- Deliver services in line with agreed service level agreements (SLAs) to manage client expectations effectively.
Competencies
- Strong client service orientation
- Team player with good collaboration skills
- Effective time management
- High attention to detail
- Strong planning and organisational ability