General Assistant

General Assistant

General Assistant (External Applications Only)
Cashbuild Limited – Protea, Gauteng


Job Overview

Provide excellent in-store customer service while ensuring proper merchandising, shelf pricing, and housekeeping in your assigned area.


Minimum Requirements

  • Grade 10 / NQF 3 with at least 1 year of relevant work experience, or Grade 12 with no experience required
  • Ability to communicate in English and the dominant local language
  • Valid South African ID or work permit
  • Able to perform basic mathematical calculations accurately
  • Willing to work shifts, weekends, and public holidays
  • Able to work under pressure

Key Responsibilities

Customer Service

  • Provide product advice and assist customers with queries
  • Help resolve customer complaints

Merchandising

  • Merchandise bulk stock safely and according to the store layout
  • Ensure your designated area is fully stocked and aligned with planograms

Housekeeping

  • Keep your area tidy and free of obstacles
  • Ensure stock is merchandised immediately after receiving
  • Maintain correct shelf price labels
  • Complete required checklists, including Canteen and Toilet/Shower schedules

Safety (OHSA Compliance)

  • Use appropriate safety gear and ensure safety standards are upheld
  • Maintain safe racking and bulk stock areas for customers and colleagues
  • Report any safety issues or discrepancies to the Store Manager

Stock Loss Control

  • Report damaged stock in your area to the Store Manager

Core Values

Integrity

  • Upholds acceptable standards, keeps commitments, handles information discreetly, and recognises value boundaries.

Accuracy

  • Works neatly and thoroughly, avoids errors, and checks work consistently.

Client Focus

  • Welcomes clients warmly, understands their needs, and offers solutions with a positive attitude.

Personal Development

  • Actively works on improving skills, seeks learning opportunities, attends relevant training, and welcomes feedback.

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