Position: Shop Assistant / Cashier (10 Vacancies)
Company: Clicks Group
Location: Pineslopes Shopping Centre, Fourways
Reference Number: click_023119
Employment Type: Permanent
Industry: Wholesale & Retail Trade (FMCG)
Remuneration: Market-related
Employment Equity: Yes
Closing Date: 5 January 2026

Role Purpose:
To deliver outstanding customer service by efficiently managing point-of-sale (POS) operations, merchandising, and in-store housekeeping, ensuring a positive and engaging shopping experience for all customers.

Key Responsibilities:

• Accurately and efficiently process transactions at the point of sale, including scanning merchandise and handling payments.
• Ensure safe and secure handling of cash at all times.
• Promote and enroll customers onto the Clicks ClubCard to achieve participation targets.
• Inform customers about current promotions to drive sales and enhance customer value.
• Provide excellent customer service by acting as a brand ambassador and delivering friendly, professional assistance.
• Execute merchandising activities and maintain store presentation in line with visual and housekeeping standards.
• Support Clicks’ vision of being the customer’s first-choice health and beauty retailer by upholding company values.
• Maintain up-to-date knowledge of products, promotions, ranges, and in-store events to assist customers effectively.

Knowledge Requirements:

• Basic numeracy and mathematical calculations.
• Understanding of retail/FMCG environments, merchandising principles, and promotional activities.
• Knowledge of stock control and management procedures.
• Awareness of customer service excellence standards.

Skills and Abilities:

• Strong planning and organisational skills.
• Effective problem-solving capabilities.
• Customer-focused mindset with strong interpersonal skills.
• Clear verbal communication and basic computer literacy.
• Good numeracy skills.

Competencies:

Essential:

• Ability to build relationships and interact confidently with customers.
• Adherence to procedures and instructions.
• Results-driven approach with a focus on customer satisfaction.

Desirable:

• Teamwork and collaboration.
• Persuasion and influencing skills.
• Planning and organisational ability.
• Resilience and ability to cope under pressure.

Minimum Requirements:

Education:

• Essential: Grade 12 qualification.
• Desirable: Grade 12 Mathematics (50%) and English (50%).

Experience:

• Desirable: Previous experience in a customer-facing role within a retail or FMCG store environment.