Admin Associate
Position: Admin Associate – Lephalale Mall Showroom
Company: homechoice (Pty) Ltd
Location: Lephalale, Limpopo
Employment Type: Permanent
Date Posted: 31 December 2025
Closing Date: 31 January 2026
Job Overview
Division: Retail
Business Unit: Lephalale Mall Showroom
Experience Level: Associate
Primary Industry: Retail
Functional Area: Administration
About homechoice
homechoice is a well-established South African homeware retailer with over 40 years of experience in helping customers create stylish, comfortable homes. The company offers an innovative range of affordable, high-quality products designed to suit a variety of lifestyles.
Role Summary
The Admin Associate is responsible for overseeing daily administrative activities within the showroom while supporting customer service and stockroom operations. This role plays a key part in ensuring accurate documentation, efficient transactions, and a smooth customer journey that contributes to overall showroom performance and sales growth.
Key Responsibilities
- Deliver exceptional customer service by creating a welcoming and engaging in-store experience.
- Apply strong process knowledge to provide customers with accurate information and guidance.
- Support the full customer journey, including account creation, order processing, purchases, refunds, and credits.
- Carry out daily stock management activities to maintain accurate inventory levels.
- Monitor catalogue stock to ensure alignment with current product ranges.
- Handle goods returns efficiently, ensuring all documentation and systems are kept up to date.
- Manage day-to-day administration, reporting, and record keeping to support operational targets.
- Maintain store visual merchandising standards and ensure excellent housekeeping in line with brand guidelines.
- Ensure the showroom remains clean, safe, and well-organized at all times.
- Provide ad hoc support with sales activities, including in-store selling and promotional activations when required.
Minimum Requirements
- Grade 12 / Matric / NQF Level 3 or 4
- Minimum of 1 year retail store experience
- Minimum of 1 year administrative experience
- Must not be debarred or deemed not fit and proper in terms of the FAIS Act
Attributes and Competencies
- Energetic with a positive, enthusiastic attitude
- Persuasive and goal-oriented approach
- Able to work independently as well as collaboratively within a team
- Strong communication skills across all levels
- Excellent analytical ability with strong attention to detail
- Resilient, adaptable, and comfortable in a changing environment
Values and Behaviours
- Always put the customer first
- Show empathy by understanding customer needs
- Deliver on commitments and take accountability
- Provide insight-driven solutions
- Treat the business with ownership and care
- Be curious, creative, and open to new opportunities
- Work accurately and efficiently
- Collaborate effectively as part of a team
- Be supportive, inclusive, and positive
- Bring energy and enjoyment into the workplace