Admin Clerk: Help Desk and Complaints (Ref No: 2025/92)

Admin Clerk: Help Desk and Complaints (Ref No: 2025/92)

Admin Clerk: Help Desk and Complaints (Ref No: 2025/92)
This position is exclusively targeted at persons with disabilities.

Salary: R228 321 per annum
Centre: Johannesburg Regional Office

Requirements:

  • Senior Certificate/Grade 12.
  • Knowledge of:
    • Office administration, Reapatala, PFMA, Treasury Regulations.
    • Financial management, state budgetary systems, Archibus, and Logis.
  • Skills: Numeracy, accounting, organisation, interpersonal relations, diplomacy, computer literacy, problem-solving, and communication.
  • Personal Attributes: Ability to work under pressure, team player, hardworking.

Key Responsibilities:

  • Address enquiries and complaints, or escalate them to the relevant manager.
  • Follow up on unresolved issues and ensure complaints are addressed within required timeframes.
  • Administer the Archibus System and maintain accurate records (electronic and physical).
  • Prepare reports and provide information to internal and external stakeholders.
  • Handle correspondence, filing, photocopying, and document distribution.
  • Manage procurement processes: obtain quotations, complete forms, and maintain stationery stock.
  • Maintain the asset register and assist with procurement of equipment and materials.
  • Capture and update expenditure records.
  • Process travel claims, petty cash, and telephone accounts.
  • Arrange travel, accommodation, and distribute payslips while ensuring payroll compliance.
  • Maintain leave registers, manage diaries, book venues, and arrange meetings.
  • Take minutes and circulate them to attendees.
  • Assist with catering procurement when required.

Enquiries:
Mr. K.C. Muthivheli – Tel: (011) 713 6097

Applications:
Submit applications to:

  • By Post: The Regional Manager, Department of Public Works, Private Bag X3, Braamfontein, 2017
  • By Hand: 78 Corner De Beer and Korte, Braamfontein, 2017
  • By Email: RecruitJHB25-04@dpw.gov.za

For Attention: Mr. M. Mudau

Leave a Reply

Your email address will not be published. Required fields are marked *