Administrator
Administrator – Job Post
Company: Discovery Ltd.
Location: Sandton, Gauteng
Business Unit: Discovery Life
Function: Administration and Office Support
Date Posted: 8 September 2025
About Discovery
Discovery’s purpose is to make people healthier while enhancing and protecting their lives. We invest in exceptional individuals whose values align with ours. Our fast-paced and innovative culture enables driven people to thrive. As global thought leaders, we are committed to financial success while creating meaningful, positive change in society.
About Discovery Life
Discovery Life is a growing and dynamic business that delivers innovative risk assurance solutions to individual clients. We focus on client engagement, exceptional customer experience, and strong partnerships with brokers and stakeholders. Our employees are expected to deliver world-class service to build sustainable client relationships.
About the Wills and Trusts Team
The Wills and Trusts team is a passionate group of professionals dedicated to guiding clients through the vital process of drafting wills and securing their legacies. With our unique indemnity product, we provide innovative solutions that go beyond traditional offerings, reflecting our commitment to excellence.
Role Overview
The Administrator provides essential support within the sales department, ensuring smooth operations and enabling the sales team to focus on client relationships. The role covers document management, data processing, compliance monitoring, and general operational support.
Key Responsibilities
Administrative Support
- Prepare, process, and manage client documentation and compliance paperwork.
- Ensure all documents meet legal, regulatory, and company standards.
Sales Team Assistance
- Follow up on documents with clients and brokers.
- Provide additional support as required by the sales team.
Reporting & Data Management
- Maintain accurate databases and ensure data integrity.
Process Coordination
- Act as the link between the sales team, internal departments, and external stakeholders.
- Help streamline workflows for Testamentary specialists.
Compliance & Quality Control
- Review documents for accuracy and completeness before submission.
- Stay informed of regulatory updates affecting financial and legal documentation.
Requirements
Work Experience
- Essential: Minimum 2 years of administrative experience, ideally in financial services or legal environments.
- Advantageous: Experience within Discovery.
Education
- Essential: Matric / Grade 12.
- Advantageous: Diploma or certificate in Office Administration, Business Management, or related field.
Skills & Competencies
- Proficient in English.
- Service-driven with a strong client-first approach.
- Proactive, solution-oriented, and detail-focused.
- Professional, discreet, and able to maintain confidentiality.
- Strong team player with the ability to support multiple consultants.
Employment Equity
Discovery is committed to its Employment Equity Plan and supports diversity in the workplace. We encourage applications from individuals with disabilities.