Bank Better Champion
Bank Better Champion Learnership Pipeline (Northern Cape)
Company: Capitec Bank Ltd
Location: Stellenbosch, Western Cape, South Africa
Date Posted: 4 February 2026
Programme Type: Learnership
Join Capitec and Start Your Banking Career the Smart Way
Capitec Bank is building a pipeline of future Bank Better Champions—energetic, service-driven individuals who are eager to learn, grow, and make a real difference in clients’ lives. If you’re passionate about people, curious about banking, and ready to kick-start your career, this learnership is your opportunity to step into the world of retail banking.
What This Learnership Is About
As a Bank Better Champion Learner, you will be the welcoming face of the branch. Your role is to ensure smooth client flow, deliver excellent service, and assist clients with both in-branch and self-service banking solutions. Throughout the programme, you’ll gain valuable exposure, practical skills, and hands-on experience that will prepare you for a future role in Service Consulting.
Key Responsibilities
- Welcome clients and manage branch queues efficiently
- Provide friendly, professional, and efficient client service
- Assist clients at ATMs and self-service or remote banking channels
- Help clients complete basic banking transactions
- Learn and apply Capitec’s service standards, products, and processes
- Build strong communication and interpersonal skills in a banking environment
Minimum Requirements
- Grade 12 National Certificate or Grade 12 (Vocational)
- No prior work experience required
- A strong interest in banking and client service
- Willingness to learn, grow, and take initiative
Ideal Candidate Profile
You’ll thrive in this role if you:
- Have some exposure to customer service (retail, financial services, or banking)
- Enjoy engaging with people from all walks of life
- Are ambitious, self-motivated, and eager to develop new skills
- Have a clear sense of your career aspirations
Knowledge Requirements
Minimum:
- Basic numerical and calculation skills
- Understanding of how to communicate effectively with people
- Self-awareness, ambition, and a strong learning mindset
Ideal:
- Knowledge of a bank branch environment
- Familiarity with Capitec Bank products and processes (advantageous)
Skills and Competencies
- Strong communication skills
- Computer literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal and relationship management skills
- Professionalism and customer-focused mindset
Employment Equity
Capitec Bank is committed to diversity and transformation. Appointments will be made in line with the bank’s Employment Equity objectives.
How to Apply
- Click the assessment link to learn more about the role and complete a short assessment
- Once completed, return and finalize your application by clicking Apply