Cash Processor (Y.E.S Learnership)
Job Title: Desktop Deposit Processor
Location: Ormonde
Department: Cash Processing
Reports To: Team Controller
Role Purpose:
To ensure the accurate and timeous processing of customer deposits, reconciliation of funds, and management of cash and coin in accordance with SBV’s Standard Operating Procedures (SOPs), client requirements, and banking service level agreements (SLAs).
Key Responsibilities:
Deposit Processing:
- Inspect check containers/bags for any signs of damage or tampering; report anomalies immediately to the Team Controller.
- Acknowledge all containers/bags on the applicable system upon receipt.
- Ensure deposits are kept separate per customer and processed on the same day of receipt.
- Process and balance all deposits accurately on the applicable system.
- Perform end-of-day balancing and reconciliation of all received cash.
- Handle all transactions, including shortages and surpluses, strictly according to SOPs.
- Accurately prepare deposits to enable effective and efficient note counting.
Coin Processing:
- Sachet and process coin in line with SBV procedures.
- Process bulk coin deposits and teller coin transfers in accordance with policies and procedures.
Bank System Integration:
- Validate all transactions related to integrated systems, adhering to the bank’s SLA.
- Notify Client Services of any unlinked account numbers to prevent delays in crediting.
- Verify deposit account numbers to prevent misposts or losses.
- Escalate system downtimes or delayed batches to the Team Controller.
Payroll and Change Handling:
- Process payroll and change transactions within SLA timeframes.
- Report any discrepancies promptly to the Team Controller.
- Ensure floats are sealed in drop-safe bags with accompanying float slips and placed into trolleys as per client instructions.
- Obtain bank authorization before dispatching floats, as per SOP.
Prepack and Treasury Support:
- Assist with the accurate packing/unpacking of bank and ATM cash.
- Manage consumables based on packing requirements.
- Record bag and seal numbers correctly.
Equipment Management:
- Operate equipment in compliance with SOPs.
- Report equipment defects to the Team Controller to ensure timely maintenance.
Minimum Requirements:
- Grade 12 (Matric) with Mathematics Literacy.
- Minimum of 6 months’ experience as a cashier or teller (advantageous).
Skills and Competencies:
- High attention to detail and accuracy.
- Strong numerical and reconciliation skills.
- Ability to work under pressure and meet tight deadlines.
- Familiarity with banking systems and cash handling procedures.
- Excellent communication and reporting skills.