Client Service Officer
Client Service Officer | Centurion
Ampath Laboratories
Centurion, Gauteng
Job Type: Permanent
About the Role
As a Client Service Officer at Ampath, you play a central role in ensuring seamless healthcare support. This position goes beyond administration — it’s about creating smooth client experiences, ensuring specimens are processed correctly, reports are accurate, and client interactions reflect our commitment to excellence.
You will be responsible for handling samples for sub-contractors, managing documentation, and supporting timely reporting processes. Your work directly contributes to high-quality service delivery and strengthens client relationships within a fast-paced medical environment.
Minimum Requirements
- Grade 12 (essential).
- 1–2 years administrative experience, preferably in healthcare or medical services.
- Proficiency in computer systems and data management.
- Strong numerical reasoning and attention to detail.
- Excellent communication skills in English and Afrikaans.
Key Responsibilities
- Accurately capture patient and client details.
- Ensure the efficient flow and tracking of specimens.
- Support the preparation of samples for subcontracted services.
- Provide clear, timely communication of results and updates.
- Build and maintain strong client and stakeholder relationships.
Skills & Competencies
- Client-focused service orientation.
- Strong administrative and organisational abilities.
- Clear and empathetic communication.
- Ability to thrive in a high-performance, clinical environment.
Role Details
- Work Week: 5 days
- Hours: 45 hours per week
- Location: Centurion
- Closing Date: 6 October 2025, 21:00
Diversity & Inclusion
Ampath is committed to employment equity and building a diverse, inclusive workplace. We welcome applications from candidates of all backgrounds, especially those from underrepresented groups.
Take the next step in your career with Ampath Laboratories, where purpose meets possibility.