Client Service Officer (X2 Posts)

Client Service Officer (X2 Posts)

Client Service Officer: Public Employment Services
Ref No: HR4/4/1/200 (X2 Posts)
Salary: R269 499 per annum
Centre: Komani Labour Centre, Eastern Cape

Requirements:

  • Grade 12 / National Senior Certificate
  • A valid driver’s licence will be an added advantage
  • Knowledge of: Departmental policies, procedures, and guidelines; Labour legislation and regulations; Employment Services Act; Public Service Act and Regulations; Batho Pele principles
  • Skills: Computer literacy, communication, interpersonal relations, problem solving, listening, telephone etiquette, interviewing, and the ability to interpret legislation

Key Duties:

  • Register work-seekers on ESSA
  • Register available work and learning opportunities on ESSA
  • Refer work-seekers for employment counselling services
  • Provide administrative support in the placement of work-seekers
  • Perform general administrative duties and participate in advocacy sessions as required

Enquiries:
Mr U. Thambo – Tel: (045) 807 5400

Applications:
Submit to the Deputy Director: Labour Centre Operations, Private Bag X323, Queenstown, 5320,
or hand deliver to No. 10 Ronison Road, Queenstown,
or email to: Jobs-ECQTN@labour.gov.za

For Attention:
Sub-directorate: Human Resources Operations, Queenstown

Closing Date: 10 October 2025 at 16:00 (walk-in) / 00:00 (online)

Application Instructions:

  • Applications must be submitted using the new Z83 form (available at www.gov.za/documents or any Public Service Department).
  • Only a completed, initialled, and signed Z83 form and a comprehensive CV are required at the application stage.
  • Applications must be submitted as a single PDF document (Z83 + CV). Use the correct job title and reference number in the email subject line.
  • JPEG applications will not be accepted.
  • Shortlisted candidates will be required to provide certified copies of qualifications and other supporting documents before the interview.
  • Non-RSA citizens or permanent residents with foreign qualifications must submit a SAQA evaluation report (when shortlisted).
  • The Department does not accept faxed applications.
  • Late or incomplete applications will not be considered.

Additional Information:

  • Only shortlisted candidates will be contacted. If you do not hear from the Department within 8 weeks of the closing date, please consider your application unsuccessful.
  • All shortlisted candidates will undergo a pre-entry practical assessment and personnel suitability checks (criminal record, citizenship, credit, qualification, and employment verification).
  • By applying, you consent to the collection and processing of your personal information in line with POPIA.
  • The Department is an equal opportunity and affirmative action employer. Its Employment Equity Plan will guide the filling of posts, with a focus on promoting equity (race, gender, and disability).
  • The successful candidate will be required to sign an employment contract and performance agreement.

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