General Assistant (External Applications Only)
Cashbuild Limited – Protea, Gauteng

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Job Overview

Provide excellent in-store customer service while ensuring proper merchandising, shelf pricing, and housekeeping in your assigned area.

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Minimum Requirements

• Grade 10 / NQF 3 with at least 1 year of relevant work experience, or Grade 12 with no experience required
• Ability to communicate in English and the dominant local language
• Valid South African ID or work permit
• Able to perform basic mathematical calculations accurately
• Willing to work shifts, weekends, and public holidays
• Able to work under pressure

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Key Responsibilities

Customer Service

• Provide product advice and assist customers with queries
• Help resolve customer complaints

Merchandising

• Merchandise bulk stock safely and according to the store layout
• Ensure your designated area is fully stocked and aligned with planograms

Housekeeping

• Keep your area tidy and free of obstacles
• Ensure stock is merchandised immediately after receiving
• Maintain correct shelf price labels
• Complete required checklists, including Canteen and Toilet/Shower schedules

Safety (OHSA Compliance)

• Use appropriate safety gear and ensure safety standards are upheld
• Maintain safe racking and bulk stock areas for customers and colleagues
• Report any safety issues or discrepancies to the Store Manager

Stock Loss Control

• Report damaged stock in your area to the Store Manager

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Core Values

Integrity

• Upholds acceptable standards, keeps commitments, handles information discreetly, and recognises value boundaries.

Accuracy

• Works neatly and thoroughly, avoids errors, and checks work consistently.

Client Focus

• Welcomes clients warmly, understands their needs, and offers solutions with a positive attitude.

Personal Development

• Actively works on improving skills, seeks learning opportunities, attends relevant training, and welcomes feedback.