Business Administration Services Learnership
Company: Tracker South Africa
Location: Randburg, Gauteng
Type: Learnership (12 months)
Closing Date: 19 August 2025
Reference: track_001443

Introduction
Tracker South Africa is offering a 12-month Learnership Programme for individuals eager to build skills in business administration while gaining practical workplace experience. The programme is aligned with the Further Education and Training Certificate: Business Administration Services (SAQA ID 61595) and will equip participants with valuable administrative and business-related competencies.

Placement Departments:

• Customer Engagement
• Acquisitions & Scheduling

Key Responsibilities
Participants will undergo both theoretical training (1 day per week) and on-the-job practical experience, including:

• Performing administrative duties such as filing, record-keeping, and data capturing.
• Preparing reports, presentations, and spreadsheets.
• Managing communication via email, phone, and in-person interactions.
• Delivering excellent customer service to internal and external stakeholders.
• Handling inbound calls and resolving customer queries according to SOPs and service standards.
• Capturing and updating client information accurately during calls.
• Maintaining departmental service levels and abandonment rate targets.
• Following up on outstanding customer queries.
• Providing first-line technical support for Tracker units, including post-installation testing and investigations.
• Adhering to work schedules and SLA requirements.
• Assisting with additional duties as assigned by the supervisor.

Minimum Requirements

• South African citizen (18–35 years old) with a valid ID.
• Matric certificate with:
  • Level 4/D symbol in English.
  • Level 3/E symbol in Mathematics or Mathematical Literacy.
• Currently unemployed and not studying.
• Basic computer literacy (MS Word, Excel, PowerPoint, Outlook).
• Good verbal and written communication skills.
• Ability to work professionally in a structured environment.
• Strong interpersonal skills and attention to detail.
• Positive attitude, willingness to learn, and strong work ethic.
• Ability to adapt to a fast-paced and changing environment.
• Multi-tasking capability in a high-pressure setting.

Application Process
Submit your CV along with:

• Certified copy of ID.
• Certified copy of Matric certificate.
• Any relevant certificates or qualifications.

Note:

• Preference will be given to applicants from designated groups in line with Tracker’s employment equity policies.
• People with disabilities are encouraged to apply.
• If you do not receive feedback within 4 weeks, please consider your application unsuccessful.

Remuneration
A minimal stipend will be provided to cover basic expenses for the 12-month duration of the learnership.