Shop Assistant / Cashier (X2) – Clicks Eastgate

Employer: Clicks Group Limited
Location: Johannesburg, Gauteng
Job Type: Permanent
Industry: Wholesale & Retail Trade
Job Category: FMCG, Retail, Wholesale & Supply Chain
Employment Equity Position: Yes
Reference Number: 023077
Closing Date: 28 December 2025

About Clicks Group

Clicks Group is a leading health and beauty retailer committed to delivering exceptional customer service and value-driven retail experiences.

Position Overview

The Shop Assistant / Cashier is responsible for delivering service excellence through efficient point-of-sale operations, merchandising, and customer engagement to ensure a positive in-store experience.

Key Responsibilities

• Accurately execute all point-of-sale transactions, including scanning merchandise and processing payments
• Ensure safe and responsible handling of cash at all times
• Promote and enroll customers in the Clicks ClubCard programme to achieve participation targets
• Inform customers about promotions to drive sales and enhance value perception
• Provide outstanding customer service by acting as a brand ambassador
• Maintain merchandising standards and ensure general housekeeping duties are completed
• Stay informed about products, promotions, and store events to assist customers effectively
• Support the company’s values and vision of being the preferred health and beauty retailer

Knowledge Requirements

• Basic mathematical calculations
• Understanding of retail/FMCG environments, merchandising, and promotions
• Knowledge of stock management processes
• Customer service excellence principles

Skills & Abilities

• Strong planning and organisational skills
• Effective problem-solving ability
• Excellent customer focus and communication skills
• Computer literacy and numeracy skills

Competencies

Essential:

• Building relationships and teamwork
• Following instructions and procedures
• Achieving results and meeting customer expectations

Desirable:

• Working effectively with people
• Persuasion and influencing skills
• Ability to plan, organise, and manage pressure

Minimum Requirements

• Education: Grade 12 (Essential); Mathematics and English (50% or higher – Desirable)
• Experience: Previous customer-facing experience in a retail or FMCG environment is advantageous