POST 31/03: UI Client Service Officer (X107 Positions)
Salary: R269 499 per annum
Centres & Reference Numbers:

• Phuthaditjhaba Labour Centre: Ref No. HR 4/4/8/944 (X8)
• Petrusburg Labour Centre: Ref No. HR 4/4/8/945 (X6)
• Kroonstad Labour Centre: Ref No. HR 4/4/8/946 (X8)
• Ficksburg Labour Centre: Ref No. HR 4/4/8/947 (X7)
• Botshabelo Labour Centre: Ref No. HR 4/4/8/948 (X5)
• Thaba Nchu Satellite: Ref No. HR 4/4/8/949 (X8)
• Zastron Labour Centre: Ref No. HR 4/4/8/950 (X6)
• Harrismith Labour Centre: Ref No. HR 4/4/8/951 (X10)
• Sasolburg Labour Centre: Ref No. HR 4/4/8/952 (X6)
• Parys Satellite: Ref No. HR 4/4/8/953 (X8)
• Virginia Satellite: Ref No. HR 4/4/8/954 (X5)
• Bethlehem Labour Centre: Ref No. HR 4/4/8/955 (X4)
• Reitz Labour Centre: Ref No. HR 4/4/8/956 (X12)
• Provincial Office, Free State: Ref No. HR 4/4/8/957 (X14)

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Requirements

• Grade 12 / Senior Certificate.
• No prior experience required.
• Knowledge of:
  • Unemployment Insurance Act & Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury Regulations
  • Batho Pele Principles
  • Department of Labour and UIF policies, procedures, mission, and values
  • Customer care principles and guidelines
• Skills in:
  • Interviewing, verbal & written communication, listening
  • Computer literacy
  • Customer relations
  • Analytical thinking & time management
  • Interpersonal skills & telephone etiquette
  • On-the-job system training

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Duties

• Provide client screening services.
• Process applications for UIF benefits.
• Register continuation of payment forms.
• Carry out general administrative duties.

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Enquiries

• Mr. MJ Ngono – (051) 933 2299 (Botshabelo & Thaba Nchu Satellite)
• Mr. T Moholi – (051) 303 5293 (Bethlehem & Virginia Satellite)
• Ms. Lelope – (051) 970 3200 (Sasolburg & Parys Satellite)
• Mr. A Kutuka – (058) 713 0373 (Phuthaditjhaba & Ficksburg)
• Mr. D Namane – (053) 574 0932 (Petrusburg)
• Mr. S Malope – (056) 215 1812 (Kroonstad)
• Mr. C Van Niekerk – (051) 673 1471 (Zastron)
• Ms. T Mvelase – (058) 623 2977 (Harrismith)
• Mr. E Qhalane – (057) 391 0200 (Virginia)
• Ms. N Zama – (051) 505 6276 (Provincial Office)

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Applications

Submit to:
Chief Director: Provincial Operations
Private Bag X522, Bloemfontein, 9300

Hand Deliver: Labouria House, 43 Charlotte Maxeke Street, Bloemfontein

Email: jobs-fs11@labour.gov.za

For Attention: Sub-Directorate: Human Resources Operations, Free State